Privacy Policy

Information we handle

We handle information needed to provide the Service, including account details supplied through sign-in, prompts, uploaded images and videos, generated results, credit and membership status, and technical information such as device, browser, and activity logs.

If you make a purchase, payment processing is handled by the payment provider shown at checkout. We receive transaction information needed to confirm the purchase and make credits or membership access available; we do not need your full payment-card details to provide the Service.

How we use information

• To authenticate your account and provide image, video, and motion-control generation.
• To store and display your available credits, membership status, and creation activity.
• To protect the Service, investigate misuse, and enforce our Terms of Service.
• To maintain, secure, and improve the Service.

Your uploads and generated results

We process prompts, source media, and generated results so the requested creation features can work. Only upload or share media you are authorized to use, and avoid including sensitive personal information unless it is necessary for your intended creation.

AI-generated results can be unpredictable. Review a result before sharing it and make sure your use of both the source material and output is permitted.

Service providers and disclosures

We may use service providers to operate the Service, including providers for authentication, cloud infrastructure, AI processing, analytics, and payments. They may process information only as needed to provide their services to us.

We may also disclose information when required by law, to protect the safety and rights of users or others, to address fraud or security issues, or as part of a business transfer.

Retention and security

We retain information for as long as reasonably needed to operate the Service, meet legal obligations, resolve disputes, and enforce agreements. No online service can guarantee absolute security, but we use reasonable safeguards designed to protect information in our care.

Your choices

You may stop using the Service at any time. Where applicable law provides rights to access, correct, delete, or restrict the processing of your personal information, you may make a request through the contact method made available in the Service.

Children and changes to this policy

RenderPop is not intended for children who are not old enough to consent to online services under the laws that apply to them. We may update this policy as the Service changes. The date above shows when it was last revised.

Contact us

If you have any questions, privacy inquiries, or data requests regarding this Privacy Policy, please email us at support@renderpop.app.